Order History

How can I check my order history?

If you are a registered user, click here to login.

Returns

How can I return my order?

How can I get a return label?

I lost my return label.

Can I exchange a product?

How long does it take to process my refund?

Returns Policy

 

How can I return my order?

Sirraymondtailor.com will gladly refund any unworn merchandise bought on Sirraymondtailor.com.

All Sirraymondtailor.com orders include a return label in the box. Please follow the return instructions on the label.

If you placed a Blank Canvas order please Contact Us so we can send you a return label and provide you with the instructions.

If you need to get a new return label because the label attached to your order is damaged or lost please Contact Us in order to assist you.

After you have received your label, prepare your parcel and send your return to us. Sir Raymond Tailor will process your return and refund as quickly as possible after receiving your parcel. Learn more about Sir Raymond Tailor refunds.!

How can I get a return label?

Sir Raymond Tailor ships your order with a return label in the box.

If that return label cannot be used because it got damaged or lost please Contact Us in order to send you a new returns label.

I lost my return label.

If a return label cannot be used because it got damaged or lost please Contact Us in order to send you a new returns label.

Can I exchange a product?

Unfortunately, Sirraymondtailor.com does not exchange product bought on Sirraymondtailor.com. We are happy to accept your return through our returns process and you will be able to re-order at your convenience.

We apologize for the inconvenience.

How long does it take to process my refund?

Refund timeframes are calculated from the time the parcel has been sent back to us until the refund is credited back to your bank account or credit card. Your bank may require up to five additional working days to process your refund. The maximum refund time is up to two weeks and in many cases much quicker.

 

Returns Policy

Online Returns Policy
We accept returns on most orders as long as items are returned unused, in perfect condition and with all of the barcode tags intact within 14 days of purchase.
All Sirraymondtailor.com orders include a return label in the box. Please follow the return instructions on the label.
If you placed a Blank Canvas order please Contact Us so we can send you a return label and provide you with the instructions.
If you need to get a new return label because the label attached to your order is damaged or lost please Contact Us in order to assist you.
After you have received your label, prepare your parcel and send your return to us. Sir Raymond Tailor will process your return and refund as quickly as possible after receiving your parcel. Learn more about Sir Raymond Tailor refunds.!
We offer our ups account using couriers UPS for all orders. Each country has another return cost value. If your return does not meet the conditions listed, we will not be able to issue the refund and the package will be sent back to you as per our terms and conditions.
Once our warehouse have received and inspected your returned items, a refund will be processed within 7 working days, via the original payment method. However please note that if you purchased an item during our sale period it may take longer to process your refund and therefore please allow 14 days from the day the parcel is posted, for your refund to be fully processed.
Unfortunately we are unable to process any exchange request and should you require a new size, you will need to place a new order.
Although we make every effort to ensure that you receive the products ordered, please let us know if this is not the case.
For further information regarding our returns policy or any other queries, please do not hesitate to contact our customer service team at [email protected]